Terms & Conditions

New Accounts

Most new accounts other than government agencies will be required to pay by credit card. We accept Visa, MasterCard, and American Express. For larger orders, we collect a 50% deposit on your card, and the balance is charged on shipping. For smaller orders we require 100% payment upon ordering. If you are arranging an overseas shipment, your credit card must be from a US bank, or you will be asked to make payment via wire transfer. Call for details.

Some government agencies may be allowed to purchase using an agency purchase order. If this is the case we must receive a copy of the PO before your order will be processed. If you wish to establish open terms after your account is opened, please contact us for a credit application. Once established, our terms are net 30. Past due balances are subject to a late fee of 1.5% per month.

Because many of the products we provide are customized in some fashion, we take care to ensure that all of our information is correct. We will ask you to approve all embroidery or printing in advance. Any artwork you upload on our site must be verified by us before it can be used in decoration. If you do not respond in a timely fashion, it will cause your order to be delayed.

Any orders placed will receive a confirmation via email which includes the garment information, pricing, and images of the decoration. PLEASE REVIEW THIS WHEN YOU RECEIVE IT. If any information on the confirmation is wrong contact customer service immediately. In some cases your order will not be processed until you have verified it.

Current Accounts

After you log-in, all of your artwork from past orders should be available online for you to select for current and future orders. This will help insure the accuracy of all of your decorating services. If your company has multiple locations, there may be artwork specific to your location as well as logos available to all locations in your company. If you don't find the design you are looking for please let us know immediately.

If you are entitled to corporate discounts, this pricing will be displayed as well as any contract pricing for your program.

Your order history is also available for you to review.

Artwork Creation & Editing

Most of our customers provide the artwork for our decorating services, but we can provide art services for the creating or editing of designs as needed. We charge $50.00 per hour for this service, with a 1/2 hour minimum or $25.

Shipping Services

Standard UPS ground delivery is included as part of your order at ProGolfShirts.com. If you require expedited shipping you may provide your own UPS or FedEx account number, or simply pay the difference.

If you have special shipping instructions, such as shipping an order to multiple locations or individuals, or special packaging requirements please let us know when your order is placed so we can plan accordingly. There is a charge for these extra services, and we can give you a quote based on your specific requirements.

We only ship to US states or territories. If you are ordering from a different country we usually ship to a freight forwarding company of your choosing, or to a US subsidiary. Shipments to Alaska, Hawaii, Puerto Rico, and the US Virgin Islands are usually shipped via US mail.

Returns

Please call for authorization before you attempt any return. Most non-decorated garments that have not been worn or laundered, and are still in a resalable condition with all tags and packaging can be returned within 20 days of receipt. Some items may be subject to a restocking charge. After 20 days, returns will be accepted at our discretion.

Garments which are embroidered or otherwise customized are not returnable unless there is a quality issue, or if there is an error on our part which caused you to receive the wrong garment. Please be sure you are ordering the correct garment in the correct size before ordering.

Quality issues will be addressed promptly with the repair or replacement of the defective garment. Damage caused by accident, abuse, normal wear, or improper sizing is the responsibility of the customer.

Terms & Conditions

866-250-3676